If you dont believe they have souls horse
Return & Refund
Within 30 days since you received the package, if the product is damaged or defective, please contact us via support@nebgearshop.com for a replacement or refund. Our customer service team will review your request and provide you with further instructions. Rest assured! we will cover the return shipping costs.
✔️ A full refund of your purchase! Absolutely risk-free, no questions asked.
✔️ A 20% coupon will be sent to you as our sincere apology.
If you are seeking a refund for a product that is in good condition, to initiate a return, items must be in their original condition, and the shipping costs are the responsibility of the customer.
If you have any further concerns about our return and refund policy, please don't hesitate to contact us at support@nebgearshop.com. We are here to assist you every step of the way and ensure your satisfaction with our services.
- After purchase, the processing time is about 4-6 working days because each jersey is uniquely designed (Customize color or design), as opposed to all available items.
- Shipping Time: It might take up to 12-18 business days to be properly delivered. This period begins from the day the order is shipped, not the day it is placed.
Receiving Time = Production Time + Shipping Time (approximately 18-21 business days in total)
